# Everything ready before the vet walks in Owners, assistants and the front desk each hold a piece of the story. Korium puts it together, so the visit starts with the pet's history, not with questions the vet has already asked. [Start for free](https://app.kyroco.ai/pricing.md) [See how it works](../korium-how.html) In one practice, the vet made almost every decision and researched every treatment herself. What her assistants learned at intake did not always reach her, or reached her incomplete. What goes wrong today ### Lost at intake The owner told the assistant something important. It never made it into the chart the vet reads. ### The vet is the bottleneck Clients and staff wait on one person for every answer, and her time goes to paperwork instead of patients. ### Owner updates are scattered A text on Tuesday, a voicemail on Thursday, a photo by email. Nobody sees them together. ### Follow-up falls off The recheck, the refill and the "call me if it gets worse" depend on someone remembering. Before the visit ## One reviewed summary, waiting outside the exam room The first thing Korium asks is whether the clinic has seen this pet before. Either way the vet gets one page: the history, what changed, and what the owner is worried about. WHAT STARTS IT WHAT COMES OUT A visit is booked The day before, Korium starts gathering everything about this pet. The owner sends an update By text or by voice, before the visit. Intake by the assistant The same questions every time, checked before they reach the vet. asks saved saved writes KORIUM One history per pet The first question it asks: have we seen this pet before? New patient Nothing on file yet. Records from the last clinic and the intake start the pet's page. Returning patient Korium already has the page, so it returns: Visits to date Treatments Open concerns Owner updates Also looked up every time · What the vet decided last time, and why · Medications, and any reactions · What the owner was told to watch for asked from ChatGPT or Claude Pre-visit summary Reviewed by the assistant, read by the vet NEW PATIENT · History from the records that came in · The reason for the visit, in the owner's words · What intake could not answer RETURNING PATIENT · What changed since the last visit · How the pet responded to treatment · What the owner is worried about · Decisions due today the vet's notes are saved with the pet After the visit ## The owner leaves knowing exactly what to do Everything from the visit lands on the pet's page. From there Korium drafts the owner's instructions for the vet to approve, sets the follow-ups, and keeps the history for next time. WHAT GOES IN WHAT COMES OUT Visit transcript Recorded in the room, with the owner's consent The vet's notes What she found, decided and why Lab and imaging results Attached to the visit they belong to Owner messages Texts, voicemails and photos after the visit The assistant's intake Weight, vitals and what the owner said Referral records Later: reports back from specialists KORIUM One history per pet The vet, the assistants and the front desk read and write the same place. Always current Every source linked to the visit it came from Visits Treatments Open concerns Next steps Remembers what changed A new treatment plan replaces the old one, and the old one stays on record. The vet decides Korium never diagnoses or prescribes. It keeps what she decided. asked from ChatGPT or Claude drafts writes up sets prepares Owner instructions In plain words, for the vet to approve before they go out. Visit summary · What was found · What the vet decided, and why · What to watch for Follow-ups and reminders The recheck date, the refill, and a check-in call a few days after. Referral packet When a specialist is needed: the history, results and the question, ready to send. saved back after every visit: decisions, instructions, what to watch Ask Korium ## The questions the whole clinic asks every day | THE QUESTION YOU ASK | WHAT KORIUM ANSWERS FROM | | --- | --- | | "What did we try last time, and did it work?" | The last treatment plan, and the owner updates and recheck that followed it. | | "Has the owner reported anything since the last visit?" | Every text, voicemail and photo, in order, on the pet's page. | | "Which medications is this pet on?" | Current prescriptions, with when each started and any reaction noted. | | "What did we tell the owner to watch for?" | The approved instructions from the last visit, word for word. | | "Who still needs a follow-up call this week?" | Every check-in set after a visit, and whether it happened. | | "Why did the vet choose this treatment?" | Her note from the visit, with what she ruled out. | Example ## The page the vet reads in the hallway Thirty seconds before the door opens, she knows what changed, what the owner is worried about, and what she decided last time. Korium:Clinic Example, not a real patient Brief me on Biscuit before the 2:30. Biscuit, 9-year-old Labrador From 6 visits, 3 owner messages and today's intake What changed Eating less since Tuesday. Owner's text, November 3. Down 1.2 pounds since the last visit. Today's intake. Last time Started a joint supplement, recheck in four weeks. Your note, October 6. The owner wants to ask Whether Biscuit should still take the stairs. Told the front desk this morning. Every line links to the visit or message it came from. 01 Preparation, not diagnosis ### The vet keeps every clinical call Korium prepares what can be prepared, so her time goes to judgment. 02 Nothing lost in the handoff ### Front desk to assistant to vet What one person hears, everyone after them can read. 03 Room to grow ### Services you could not run before With the history in one place, supervised follow-up by text or video becomes possible. ## Stop asking owners the same questions twice. 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