Use cases / Vet clinics
Everything ready before the vet walks in
Owners, assistants and the front desk each hold a piece of the story. Korium puts it together, so the visit starts with the pet's history, not with questions the vet has already asked.
In one practice, the vet made almost every decision and researched every treatment herself. What her assistants learned at intake did not always reach her, or reached her incomplete.
What goes wrong today
Lost at intake
The owner told the assistant something important. It never made it into the chart the vet reads.
The vet is the bottleneck
Clients and staff wait on one person for every answer, and her time goes to paperwork instead of patients.
Owner updates are scattered
A text on Tuesday, a voicemail on Thursday, a photo by email. Nobody sees them together.
Follow-up falls off
The recheck, the refill and the "call me if it gets worse" depend on someone remembering.
Before the visit
One reviewed summary, waiting outside the exam room
The first thing Korium asks is whether the clinic has seen this pet before. Either way the vet gets one page: the history, what changed, and what the owner is worried about.
After the visit
The owner leaves knowing exactly what to do
Everything from the visit lands on the pet's page. From there Korium drafts the owner's instructions for the vet to approve, sets the follow-ups, and keeps the history for next time.
Ask Korium
The questions the whole clinic asks every day
| THE QUESTION YOU ASK | WHAT KORIUM ANSWERS FROM |
|---|---|
| "What did we try last time, and did it work?" | The last treatment plan, and the owner updates and recheck that followed it. |
| "Has the owner reported anything since the last visit?" | Every text, voicemail and photo, in order, on the pet's page. |
| "Which medications is this pet on?" | Current prescriptions, with when each started and any reaction noted. |
| "What did we tell the owner to watch for?" | The approved instructions from the last visit, word for word. |
| "Who still needs a follow-up call this week?" | Every check-in set after a visit, and whether it happened. |
| "Why did the vet choose this treatment?" | Her note from the visit, with what she ruled out. |
Example
The page the vet reads in the hallway
Thirty seconds before the door opens, she knows what changed, what the owner is worried about, and what she decided last time.
Biscuit, 9-year-old Labrador
What changed
Eating less since Tuesday. Owner's text, November 3.
Down 1.2 pounds since the last visit. Today's intake.
Last time
Started a joint supplement, recheck in four weeks. Your note, October 6.
The owner wants to ask
Whether Biscuit should still take the stairs. Told the front desk this morning.
Every line links to the visit or message it came from.
01 Preparation, not diagnosis
The vet keeps every clinical call
Korium prepares what can be prepared, so her time goes to judgment.
02 Nothing lost in the handoff
Front desk to assistant to vet
What one person hears, everyone after them can read.
03 Room to grow
Services you could not run before
With the history in one place, supervised follow-up by text or video becomes possible.